Telemedicine has existed in some form or the other for several decades now. Yet, despite the digital transformation in the healthcare industry, most consumers have opted to consult their doctors in person. And then came COVID-19, which had an irrevocable impact on the healthcare system. The concept of telemedicine and teleconsultation began to be embraced with openness and speed. Innovative telemedicine companies stepped up to meet the rising demand from patients for medical services.

Take the case of Noida-based Medpho. They managed to provide 10,000+ tele-consultations, 8,800+ medicine delivery orders, and 500+ outpatient services monthly within 6 months from inception in October 2020