Earlier this year, Tata Motors announced an investment of ₹28,900 crore in FY22. This pertains to domestic business and JLR in 2021-22 and for the development of hydrogen fuel cell vehicles. Providing world-class vehicles in various price ranges, Tata Motors is India’s largest automobile manufacturer and one of the world’s most formidable vehicular names. `

The auto industry was perhaps the most harshly impacted after the Covid-19 pandemic. Even before that, this industry was grappling with negative sentiments and sharp drops in sales. So how did a global behemoth like Tata Motors tweak its marketing strategy to talk to and maintain relations with its consumer base? How did showroom experiences move on to digital walk-ins? And how did test drives cope in these testing times? Interesting and innovative marketing interventions created opportunities for the brand to engage its customers – both current and potential ones. Read on…