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What is Social listening and how should brands use it?

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Organic, Natural, Chemical Free, Toxin Free, Dermatologically tested, pH balanced- we are all now used to hearing these words and product benefits in almost everything we eat, drink or apply to ourselves.

As consumer awareness increases, we are concerned about what goes into the products we use. In this post, we report the outcome of our social listening on a young but fast growing brand that is prominent in the space of “safe” consumer products.